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NEOCUBE MAGNETS SET SAFETY WARNING

 

In cooperation with the U.S. Consumer product Safety Commission (CPSC), Strong Force, Inc. urges purchasers of NeoCube magnet sets to immediately discard the sets, including all of the component magnets.  The CPSC has warned consumers that if two or more magnets are swallowed, they can link together inside a child's intestines and clamp onto body tissues, causing severe injuries. Internal injury from magnets can pose serious lifelong health effects.

NeoCube sets contain small high-powered magnets and are accordingly labeled “Not intended for ages under 14.”  These sets and all of their component magnets must be kept away from children under the age of 14 at all times.  If these small magnets are found by young children despite this warning, they can potentially be swallowed. 

Please stop using the product and immediately discard the magnet set in a safe manner.  The U.S. Consumer Product Safety Commission staff requests that you properly dispose of any products in accordance with local and/or state environmental regulation(s).

Unfortunately, we are unable to compensate customers with a refund or replacement.

Symptoms associated with swallowing magnets included abdominal pains, nausea, vomiting and diarrhea.  If you suspect magnets have been swallowed, seek medical attention immediately.

 

FREQUENTLY ASKED QUESTIONS

Q.        Why is Strong Force urging purchasers to discard  the NeoCube magnet sets?

A.        If two or more magnets are swallowed, they can link together inside a child's intestines and clamp onto body tissues, causing severe injuries. Internal injury from magnets can pose serious lifelong health effects.  They should be discarded for your safety, and the safety of others.

Q.        Can I send the NeoCube magnets set back to Strong Force and get a refund of the purchase price?

A.        No.  We apologize for the inconvenience but Strong Force is no longer in business and cannot offer refunds for its previously sold NeoCube products. 

 

Q.        Can I continue to use the NeoCube magnets set and keep it in a secure location so that children under 14 do not have access to it?

A.        No.  Please discard the complete NeoCube magnets set in a safe manner.  If two or more magnets are swallowed, they can link together inside a child's intestines and clamp onto body tissues, causing severe injuries. Internal injury from magnets can pose serious lifelong health effects.  The U.S. Consumer Product Safety Commission staff requests that you properly dispose of any products in accordance with local and/or state environmental regulation(s).

Q.        What is a safe manner for discarding the NeoCube magnets set?

A.        Ensure that the set is complete and that no small magnets have become separated from it.  Put the magnets set in a plastic bag, tie or tape the bag closed, and dispose of it with other household garbage.  The U.S. Consumer Product Safety Commission staff requests that you properly dispose of any products in accordance with local and/or state environmental regulation(s).

Q.        Do I need to discard the NeoCube magnets set if there are no children under 14 in my household?

A.        Yes. Even though no children under 14 currently live in your household, you should discard the NeoCube magnets set.